| {{$ticket->id}} |
{{$ticket->status}} |
@if($ticket->status == 'Closed')
{{$ticket->ticketActions()->where('department_id', '!=',0)->orderBy('id','desc')->first()->department->name}}
@else
{{$departmentName = $ticket->department->name }}
@endif
|
@php
$latestTicketAction = $ticket->ticketActions()->latest()->first();
@endphp
{{ optional($latestTicketAction)->user->username ?? '' }}
|
@php
$latestTicketAction = $ticket->ticketActions()->latest()->first();
@endphp
{{ optional($latestTicketAction)->user->first_name ?? '' }} {{ optional($latestTicketAction)->user->last_name ?? '' }}
|
{{$ticket->ticketCustomer->display_name ?? ''}} |
{{$ticket->created_at->format('Y/m/d H:i:s')}} |
{{$ticket->ticketInfo->channel ?? ''}} |
{{ optional($ticket->ticketActions()->latest()->first())->comment ?? '' }}
|
@empty