| {{$ticket->id}} |
{{$ticket->ticketInfo->channel}} |
{{$ticket->ticketInfo->type}} |
{{isset($ticket->ticketCustomer) ?$ticket->ticketCustomer->display_name : '-'}} |
{{isset($ticket->ticketCustomer) ?$ticket->ticketCustomer->mobile_number : '-'}} |
{{$ticket->status}} |
@php
$lastAction = $ticket->ticketActions()->where('department_id','!=',0)->latest()->first();
@endphp
{{$lastAction->department->name ?? ''}}
|
{{$ticket->ticketInfo->priority}}
|
{{$ticket->ticketInfo->country}}
|
{{$ticket->ticketInfo->language}}
|
@forelse($ticket->ticketCategories()->limit($levels->count())->get() as $cat)
{{$cat->category->name}} |
@empty
@endforelse
{{$lastAction ? $lastAction->user != null ? $lastAction->user->first_name." " .$lastAction->user->last_name : "-" : " - "}} |
{{$ticket->created_at->format('M d, y H:i:s')}} |
{{$lastAction ? $lastAction->updated_at->format('M d, y H:i:s') : " - "}} |
@empty