Assignment
Select and reassign agents in an effective and efficient manner.
{{-- }})
--}}
--}}
@if($getticketApp != null)
@else
}})
| @if($filter_re == 'ticket') | TICKET ID | ASSIGNED TO DEPARTMENT | SOURCE | TYPE | CREATED AT | ASSIGNED AT | @elseSOURCE ID | CHANNEL | ASSIGNED TO | ASSIGNED TO NAME | CUSTOMER USERNAME | CUSTOMER DISPLAY NAME | TYPE | CREATED AT | ASSIGNED AT | @endif
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| {{ $getticket->department->name}} | {{ $getticket->ticketInfo->channel }} | {{ $getticket->ticketInfo->type }} | {{ $getticket->ticketInfo->created_at->format('Y-m-d h:i:A') }} | {{ $getticket->ticketInfo->type }} | |||||||||||
| There is no data found | |||||||||||||||
| {{ $getticket->resourceInfo ? $getticket->resourceInfo->channel : "-" }} | {{isset($getticket->user_id) && $getticket->user_id !=0 && $getticket->user_id != null ? $getticket->user->username : '-'}} | {{isset($getticket->user_id) && $getticket->user_id !=0 && $getticket->user_id != null ? $getticket->user->first_name ." ". $getticket->user->last_name : '-'}} | {{$getticket->resourceInfo->customer ? $getticket->resourceInfo->customer->username :"-"}} | {{$getticket->resourceInfo->customer ? $getticket->resourceInfo->customer->display_name :"-"}} | {{$getticket->resourceInfo->type}} | {{isset($getticket->created_at) ? $getticket->created_at : ""}} | {{$getticket->assign_at != null ? $getticket->assign_at : ""}} | ||||||||
| There is no data found | |||||||||||||||
No Data Selected !
@endifType Of Assignment
{{-- --}}
@if($filter_re == 'chat')
Channels
Channels
--}}
{{--
--}} {{--
--}}
@elseif($filter_re == 'sm')
--}}
{{--
--}}
{{-- Channels
--}} {{----}} {{--
--}}
{{-- --}}
{{-- --}}
{{--
--}}
{{-- Channels
Type
@if($filter_channel=='Twitter') @else @endif @else @endif
@if($filter_re == 'ticket')
@else
@endif
Department Name
@else
Agent Name
@endif
}})